FAQs
No, you do not have to be present while inventory is being done. We can provide a full presentation report to the insured, and the insurance company for the items that were inventoried along with the handling and routine process.
Our professional and trained staff will take a full inventory of your precious belongings along with a thorough description of each item. We use innovative contents software, were we can quickly record, categorize and track personal property that needs to be stored, cleaned, or replaced. We can also create a full total loss report for your insurance company.
We ask that a policy holder be present during the move out as a signature is required to release your contents to our care. You will be advised of the date that the photo inventory crew will begin the packout process. To insure that you have personal items your family may need at your temporary residence, we provide you with a complimentary supply of moving boxes and packing supplies to be used for collecting personal items such as those listed on the enclosed take along list.
There are no additional or out of pocket costs. We bill your insurance company directly for all services provided by GM Property Care Solutions.
Based on the condition of your structure, weather conditions, and amount of personal belongings to be packed and or moved, etc, each stage could take several days to complete. We strive to make the process as smooth as possible.
Yes, we have been working with major insurance companies for years; we have established relationships and will work to make sure your claim is processed quickly and easily.
YES, there is a provision in your policy that covers your personal property that includes any services needed to protect, clean or restore your personal property during the loss.
No, your participation is not necessary; our staff of professionals will facilitate everything from start to finish. You have been through enough; let us worry about the rest.
We will document the condition of all items and if there is damage to any of the personal property from water or fire we will provide your insurance company with a total loss report.
Your contents can be stored securely in individual storage units on your driveway until pack back, or offsite in our climate controlled contents processing facility by request.
Our onsite Storage Units are solidly constructed of steel, and only you have the key to access your container, regardless of where you store it. You can keep your secure, weatherproof storage container at your location or have us store it in one of our offsite climate controlled storage facilities.
YES, we handle all contents required for pack out. Our technicians receive special training on the packing and handling of all items, from large beds to family heirlooms. We treat your personal belongings as if they were ours.
We have equipment that has revolutionized the cleaning industry through its proprietary methods and process. Items that used to be deemed as total loss by the insurance industry can now be brought back to pre-damage form. Through this technology, any type of microbial or bacterial material will be completely removed with no lingering odor remaining. If we say we can clean it and it doesn’t come out clean, you don’t have to pay for it.
No, we specialize in restoration pack outs. Our goal is to carefully move and store your personal property so that your home can be repaired. For any exterior cleanup we suggest contacting a professional who specializes in that field.
Didn't find your answer? Contact us today!
Get in TouchOur Affiliations
We are proud members of the following organizations.
